Refunds cannot be made until the checks involved in the over payment have cleared the payer's account. All forms must be submitted in duplicate.Providers have the option to submit a Request For Extended Repayment Schedule (ERS). A complete ERS request should be submitted immediately. Why was my refund offset? Your refund was offset because you owe taxes to the Department of Taxation (ODT), or you owe a debt to another agency. Proof of 90-day residency in Cuyahoga County (utility bills, shelter letter, etc.) State ID or Driver's License. Social Security Card. Need to complete Computation of Overpayment Worksheet.