We have identified the following overpayment and are in good faith voluntarily refunding all monies collected in error. Questions About Your Inova Bill?Please download the form, complete each field and print. Include the form with your refund so we can properly apply the refund and record the receipt. 1. When DMAS determines an overpayment has been made to a provider, DMAS shall promptly send the first demand letter requesting a lump sum refund. Trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City. When you select this benefit, The Standard. If we have identified an overpayment and request a refund, please mail the check along with a copy of the overpayment request letter we sent you.