Overpayment Letter To Customer With Credit Card In Harris
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Narrate what happened with dates. Second, include any supporting documents in dealing with merchant with your dispute. That makes the letter stronger. Also if you have a lawyer contact, add the name as a cc to the letter to give it added leverage. Finally, make mention of the length of time you have been a customer.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
If you make an overpayment, the card company may apply the negative balance toward your next statement, but you can also request a refund.
After the overpayment has been correctly recorded, you then need to create a credit note to account for the refund to the customer. Rather than creating a credit note that is linked to the invoice, you should create a standalone credit note.
If you've reconciled the 2nd payment as an overpayment or anything like that, then just Remove and Redo it. Many businesses would reconcile the second payment and it's refund both to Sales, then they would cancel each other out. Other businesses use some kind of suspense account.
It may happen at some point that a customer misreads their invoice and accidentally overpays. If this happens, you'll need to provide a refund.
Let them know as soon as possible and immediately offer a way to resolve the overpayment, either as crediting their next invoice or issuing a credit.
When a business receives an overpayment, it is required to notify the customer and to offer to refund the excess amount or apply it as a credit toward a future invoice. The agreed-upon resolution should be documented and implemented quickly.
Section 34.04 - Claims for Excess Proceeds (a) A person, including a taxing unit and the Title IV-D agency, may file a petition in the court that ordered the seizure or sale setting forth a claim to the excess proceeds. The petition must be filed before the second anniversary of the date of the sale of the property.
Tax Sale Excess Proceeds If property is sold in a tax foreclosure sale in Harris County and there are proceeds from the sale above the overall tax obligation, this overpayment is referred to as "excess proceeds" and is deposited with the Accounting Section.
