People who meet the eligibility requirements for MALTC may be obligated to contribute income toward the cost of the LTC services they receive. If we sent you a letter, please include the Letter ID number from the top right corner.What is your question or comment? This brief but important letter notifies a customer that he or she has overpaid you. It can serve as a very good customer relations letter. Today I received this letter of over payment notice. We've been updating and sending our report and thought everything was good on our end.