This brief but important letter notifies a customer that he or she has overpaid you. It can serve as a very good customer relations letter.Our document template is designed to make the process of writing an "Inform a Customer of an Overpayment" letter quick, easy, and stress-free. An overpayment is caused when Texas Workforce Commission (TWC) pays unemployment benefits that you were not eligible to receive. The salary overpayment resulted because . Our service provides various examples of refund letters, including sample overpayment letters, refund request letters, and more. We have identified the following overpayment and are in good faith voluntarily refunding all monies collected in error. In this article, we'll provide tips on how to handle refund request letters and 7 sample templates you can use to get started today!