What should I include on my waiver request? Apply for unemployment benefits online through MyNCUIBenefits—this is the fastest way to apply.You can also apply over the phone: 888-737-0259. The process of assessing whether to waive an overpayment includes conducting sufficient fact-finding and an eligibility decision on a non-fraud issue. Over 300 CMS employees will receive a smaller paycheck due to an overpayment from June. You can complete the application at your local CSS office or apply online. Is an application fee required? Members should fill out and submit Form 5 (Withdrawing Your Retirement Service Credit and Contributions) to the Retirement Systems Division. An employee's overpayment debt may be waived in whole or in part. Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone.