We have identified the following overpayment and are in good faith voluntarily refunding all monies collected in error. Please download the form, complete each field and print.Include the form with your refund so we can properly apply the refund and record the receipt. Send a letter to the insurance company making them aware an erroneous overpayment was made. How do I apply for Child Support Services? You can complete the application at your local CSS office or apply online. Apply for unemployment benefits online through MyNCUIBenefits—this is the fastest way to apply. You can also apply over the phone: 888-737-0259.