To avoid collections, you must repay your overpayment balance in full. If you cannot repay the balance in full, you may enter into a payment agreement with DES.You can appeal or request for a waiver. i. This chapter deals with state law provisions for identifying, establishing, and collecting Unemployment. If you get a STATE income tax refund, it may be intercepted to cover your debt. Several ABC11 viewers who qualified for benefits but now are being told they may have to pay them back if they don't take action. Insurance (UI) benefit overpayments.