The best way to write a complaint letter, any complaint letter is to An example: Dear XXXXXX: I am requesting a refund on overpaid school fees. An overpayment occurs when the student receives more aid than he or she was eligible to receive.When an overaward situation arises, you may be required to adjust the Federal Student Aid (FSA) in the student's package in order to eliminate the overaward. I am writing to request a payment plan for my children's school fees. This page briefly explains why the Michigan Department of Treasury contacted you. Providers have the option to submit a Request For Extended Repayment Schedule (ERS). A complete ERS request should be submitted immediately.