1. Confirm the overpayment with Accounting/Risk management/Operations, before proceeding with any negotation. 2. Offer to credit the overpay to their next bill, once confirmed and while determining whether “overpay” is an acceptable refund policy....
Dear insert name The purpose of this letter is to inform you that, insert company name (Company) has discovered a payroll error that has resulted in you being overpaid the amount of insert amount. The details of this overpayment are as follows: List the relevant dates and amounts of overpayment.
Notify the employee of the fact that an overpayment has been made, providing them with an explanation as to how this has arisen, together with a breakdown, including the dates and amounts. In this way, both parties will be clear as to the reason for the overpayment and exactly what will need to be repaid in due course.