This line is open 24 hours a day. An overpayment of benefits can occur for a number of reasons.Knowing how they can occur can help you avoid such a circumstance. Identify the overpayment period of the Medicaid beneficiary. 2. Contact the IPB Analyst (currently John Persicketti) at the Division of Medical. Write a letter to the Social Security Administration. Tell them how much you can afford to pay each month.