The best way to write a complaint letter, any complaint letter is to An example: Dear XXXXXX: I am requesting a refund on overpaid school fees. Request official documentation that indicates you are clear of any Overpayment.Documentation should be faxed to 240.457.5104. There are several situations in which you may find yourself owing the VA for GI Bill overpayments, but the most common cause is changing your enrollment. If you withdraw from (or "drop") a class or withdraw from a school entirely, you may need to pay us back for certain education benefit payments you've received. I received a letter today saying I owe around 30,000 to them in overpayments. • Failure to complete the term may result in a financial aid overpayment. A refund occurs when payments and credits on a student account exceed tuition, fees and other charges for a semester.