NCDOR is issuing refunds within 2 weeks of receiving e-filed returns unless they are held for further review. Do I need to repay my overpayment if my claim is reversed on appeal?What can I do if I disagree with the overpayment determination? All overpayments must be repaid to the Division of Employment Security. To avoid collections, you must repay your overpayment balance in full. In order for an overpayment refund to be processed in a timely manner, please submit a completed form with all refund checks and supporting documentation. Please download the form, complete each field and print. Include the form with your refund so we can properly apply the refund and record the receipt. A. Counties must take prompt action to collect any overpayments of Work. First Cash Assistance (WF) or Benefit Diversion (BD).