For questions regarding an Overpayment Waiver, contact Unemployment Customer Service at 1-800-300-5616. Repay Your Overpayment.If you know that the SSA correctly sent out the overpayment notice but you cannot afford to pay the money back, you should file a waiver. To be considered for a waiver, you must complete and return the Personal Financial Statement (DE 1446). You can then map out your plan for requesting reconsideration, requesting a waiver, or both. Will I be required to repay the overpayment? Yes. The employee must repay the City of Oakland for any overpayment through payroll deductions. Is there any parking ticket forgiveness or contestation thats worth looking into in light of working from home still? Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone.