Do you need to refund a customer but don't know what to say? These email response templates will make the process easy and painless.Over Payment Refund Letter To Customers Template. Click the orange Refund button that will appear above the payment box. Clearly state the decision regarding the refund. Fill out the request for a refund letter addressed to the Orange County Superior Court on your company's letterhead. • Collection of debts from your refund or overpayment. In this article, we'll show you how to write a refund request letter template that not only grabs attention but also persuades companies to act in your favor. We hope this email finds you well. Explain the reason for the refund, atach any documents that support your request, and sign and date the applica on.