The best way to write a complaint letter, any complaint letter is to An example: Dear XXXXXX: I am requesting a refund on overpaid school fees. The original permittee must make written application no later than 180 days after the date of the fee payment.Complete and submit this secure Overpayment Request digital form (link is external). If you have received an overpayment letter, please refer to the FAQ section below before taking any action. Phoenix overpayment letters: Keep an eye out for overpayments that are over six years old (June 30, 2022, updated September 27, 2022). In the fax or letter, a school must include the following six items: 1. Award year of the overpayment (current award year only);. 2.