You can also reach out to our Phoenix team through the Contact Us form and select the option "Phoenix – Overpayments. These FAQs outline how to respond to an overpayment letter and provide guidance on next steps.You request they provide you with a reconciliation of your pay file to demonstrate you have been overpaid the amount at issue. This page provides information about overpayments and the new flexible repayment options available to you. Make sure to fill out Annex B in your overpayment letter within the deadline provided even if you file a grievance.