Our service also enforces collection actions on delinquent and overdue accounts. Included in this packet is a sample letter of the overpayment and the repayment options.Please review the information provided and select a repayment plan. They will permit you to enter into a payment plan to pay back the benefits. Because you have been unemployed they may even suspend the payments. This policy establishes the circumstances and approval process when a campus partner would like to cancel or forgive an overpayment. Use the SEARCH BAR above to find your form more quickly. Just type in the name of the form. INSTRUCTIONS. • Please complete the below form.