Customer: I received EDD overpayment letter in the mail, totaling to 8,000. I am panicking, I was not out to steal from EDD.This brief but important letter notifies a customer that he or she has overpaid you. It can serve as a very good customer relations letter. Included in this packet is a sample letter of the overpayment and the repayment options. Please review the information provided and select a repayment plan. Director explained, the Department could not recover from the recipients of medical services (i.e. Include specifics such as the amount to be refunded, the method of refund, and the expected time frame for the refund process.