This policy establishes the circumstances and approval process when a campus partner would like to cancel or forgive an overpayment. In the form included, fill out some information about yourself, and include details on how we can assist.There are assistance programs and payment options available to help. Call Customer Service to discuss at (951) 782-0330. To file for an assessment appeal, you must timely complete an Assessment Appeal Application (form BOE-305-AH). An unemployment overpayment is not a debt that is listed as exempt from discharge. It is subject to discharge in a Chapter 7 and Chapter 13 bankruptcy.