Clearly state the decision regarding the refund. Cardholders may request a cash refund where a debit card was used, but payment will be similar to ordinary cash refunds as outlined in Countywide Policies 1062.In this article, we'll show you how to write a refund request letter template that not only grabs attention but also persuades companies to act in your favor. To request a refund for an overpayment or credit balance, sign in to your account and complete a refund request form for Purchase Power or Reserve Accounts. Refund Letter Format: Requesting someone for the refund of your amount paid?