Select Benefit Overpayment Services. Select Make a Payment.You have been sent a Notice of Action letter that advised you of reason for the overpayment and the amount you were overpaid. This brief but important letter notifies a customer that he or she has overpaid you. It can serve as a very good customer relations letter. You can also set up recurring payments, review your bills, meter readings and consumption history. August 2013 through May 2015. Cash or check overpayment; Financial aid; Credit card overpayment; Housing credit; Stipends.