In the Create Request form choose Refund Request or Advance Aid under Request type. Complete the required fields and hit Submit.The best way to write a complaint letter, any complaint letter is to An example: Dear XXXXXX: I am requesting a refund on overpaid school fees. Cashier's Offices are located in the Ammerman Building at the Ammerman campus, Caumsett Hall at the Grant campus and the Peconic Building at the Eastern campus. To record an overpayment of day school tuition: Sub. Account. Debit. This document sets out the University of Suffolk ("the University") policy concerning the charging and collection of fees.