Under specific circumstances, TWC can waive repayment of FPUC overpayments issued under the Coronavirus, Aid, Relief, and Economic Security Act (CARES Act). Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone.The process of assessing whether to waive an overpayment includes conducting sufficient fact-finding and an eligibility decision on a non-fraud issue. Highlighted in yellow on their website, the agency notes that overpayments cannot be forgiven and there is "no exception" for hardship. The Tax Office holds unclaimed property tax overpayments made within the last three years and outstanding (uncashed) refund checks.