Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone. Fill out Request for Waiver of Overpayment Recovery (PDF).Then, find the Social Security office closest to your home and fax or mail us the completed form. The SSA-632 request form should be completed only if requesting a waiver based on financial hardship. To ask for waiver, fill out the Request for Waiver Form and send it to Social Security. We will use your answers on this form to decide if we can waive collection of the overpayment or change the amount you must pay us back each month. How do I ask for a waiver? Fill out a Request for Waiver of Overpayment Recovery. A request from the employee for waiver of the gross overpayment. You can call (617) 626-6800 to have a Request for a Waiver of Overpayment application mailed to you.