We inform people about the fact and amount of the overpayment, their right to appeal, and the options to repay or, in some cases, receive waivers for the debt. If you believe you have overpaid on your monthly premium, please call customer service at 801-213-4111 to discuss it.Search for and select Refund Request – Duplicate or Erroneous Payment in a Case. The option will then appear in the Selected Event box.