You will need your remittance ID in order to repay your Social Security overpayment on Pay.gov. Using your bank's online bill pay feature, to make a payment to "Social Security Administration." • Send us a check for the entire amount of the overpayment. The agency that can assist with appeals of overpayments is the Virginia Department of Protection and Advocacy. If we can't waive collection, we may use this form to decide how you should repay the money. Please answer the questions on this form as completely as you can. IMPORTANT: If we told you in the overpayment notice that you are responsible for a family member's overpayment, complete Section 3. Otherwise, go to Section 4. Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone.