State law requires a one-week waiting period. Within 10 business days of filing you will receive a letter explaining your potential benefit amount. This does not mean you qualify. Instead it is a statement providing a possible weekly benefit amount and an overall maximum benefit amount should you be eligible.
After you file a claim for UI benefits, you will receive a Monetary Determination in your Uplink Inbox within 10 days. The Monetary Determination explains: The amount of benefits you are eligible to receive, if approved, and how that amount was calculated.
You must file your appeal with the Review Board by one of these methods: Mail the appeal to ATTN: Review Board, 10 North Senate Ave., SE018, Indianapolis, IN 46204. Fax the appeal to (317) 233-3348.
Unemployment Claim Assistance For help regarding an unemployment claim, please contact the UI Call Center at 1-800-891-6499.
For example, if you were fired for coming to work intoxicated, committing a crime, falsifying your job application, knowingly breaking workplace rules, or intentionally damaging the employer's property, you will not be eligible for benefits.
You have the right to appeal an overpayment determination. You must submit your appeal in writing within 30 days of the mailing date on the Notice of Overpayment (DE 1444). You can still submit an appeal after the 30-day deadline, but you must provide the reasons why you missed the appeal deadline.
Payments on your overpayment balance can be made in person at the Department of Workforce Development at 10 North Senate Avenue in Indianapolis, online at payingov/dwd, by U.S. Mail, or by phone 888-877-0450.
Eligibility should be determined within 21 business days of filing if there are no issues with your claim. If there are issues on your claim, a DWD Claims Investigator will review those and contact you or your employer if additional information is needed. This could take longer than 21 days.