Please call 1-800-772-1772 or your local field office and we may be able to process your waiver request quickly over the phone. We will use your answers on this form to decide if we can waive collection of the overpayment or change the amount you must pay us back each month.You are not eligible for new aid until the overborrowing of loans has been resolved with satisfactory payment arrangements. This is a 'fillable' form. What is an Overpayment Waiver?