You can request a payment plan: Online using your GTC account, or. Complete and mail a paper request using Form GA-9465 Installment Agreement Request.As a resident of Georgia, you may qualify for a financial assistance program designed to help you pay your energy bills. Pay using your credit card. Use our Assistance Locator tool to find local resources, see if you qualify for one of our assistance programs, or view the full list of statewide programs. Call 770-794-5150 and select the option for making a payment. Pay in Person (Walk-Up or Drive-Thru). You will need your account number (appears on the top right side of the bill, below the amount due and payment due date). There is no convenience fee for this service. With My Utility Account, you can easily manage most billing and other requests yourself.