Call the City's Customer Contact Center at to set up a payment plan for unpaid water bills. Water utility requires paper form, voided check, and 6-8 weeks to set up autopay.Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 4086152300. Find a neighborhood payment center. Over 500 authorized locations. To make a payment, sign in to MySJSU, and then scroll down to the finances section in your Student Center and click on the Pay Now button. You have the options of using your credit card or electronic check to make payments. Payment Center P.O. Box 6105. Covina, CA 91722-5105.