Can be used for traditional installments or balloon payment. A balloon mortgage allows you to enjoy low monthly payments for several years — with a big catch.A balloon loan is a real estate loan where there is a lump sum due at the end of the loan. Servicers are offering forbearance agreement to protect against foreclosure from the Covid19 Pandemic. The question is "should I sign a forbearance agreement? Learn everything you need to know about balloon notes in mortgage loans. Find out how they work and how they can affect your finances. Yes. You can process a payment through this website or the automated phone system at 1-800-449-8767. This number is available 24 hours a day, 7 days a week.