Find out what DualConnect covers, who is eligible, and answers to other frequently asked questions. As part of the application process, applicants will need to gather documentation for submission.Download and save the form to your device as a PDF. Open the form in Adobe Acrobat. Some of our Medi-Cal materials are available online to view or download, or you can request a printed version of any document. To receive assistance please call, or fill out the online contact form. He has little faith in the grievance system, having put in a grievance form once and only speaking to the Sargent once and not really getting a resolution.