Once your cumulative total of qualifying payments reaches 120, we will confirm your eligibility and work with your servicer to forgive your remaining balance. If you are eligible for Public Service Loan Forgiveness (see below), continue certifying your employment and verify that your payment counts are accurate.Use the PSLF Help Tool to complete the PSLF Application for Forgiveness. All borrowers, regardless of loan size, can use SBA's direct forgiveness portal. Applying for forgiveness using the portal can take as little as 15 minutes. Existing borrowers may be eligible for PPP loan forgiveness. The federal Public Service Loan Forgiveness (PSLF) program has implemented new rules about who qualifies for federal student loan forgiveness. Do you have questions about your student loan, repayment options or loan forgiveness eligibility? Do you need help managing your student debt?