The TCPA restricts telemarketing communications via voice calls, SMS text messages, and faxes, particularly those made using automated dialing systems and prerecorded voice messages. The Act also introduced the National Do Not Call Registry, allowing consumers to opt out of receiving telemarketing calls.
To protect and serve consumers, the Department of Consumer Affairs issues licenses in more than 100 business and 200 professional categories, including doctors, dentists, contractors, cosmetologists and automotive repair facilities.
Protecting Consumers, Fostering Responsible Innovation The California Consumer Financial Protection Law (CCFPL) expanded the Department's oversight to better protect consumers, keep up with emerging financial innovation, and spur responsible job growth.
There are five easy ways to file a complaint: Online Complaint Form. Phone: (408) 794-6226. Email: ipa@sanjoseca. Mail: 96 N. Third St., Suite 150, San Jose, CA. In-Person: 96 N. Third St., Suite 150, San Jose, CA.
The Consumer Protection Unit prosecutes cases on behalf of the People of the State of California where the interests of the public at large are involved.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.