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We sincerely apologize to you for the delay in delivery of the products you ordered with us. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this month and all this has led to this delay.
How to Respond to Customers After a Late DeliveryBe Honest About Your Capabilities. Don't put your company in a situation where late deliveries are common because you're stretching your shipping resources too thin.Be Transparent About Delays.Be Generous With Your Time and Compensation.
Here are a few ways you can tactfully bring up the delay:I'm sorry it took me so long to respond.While checking my emails this morning, I noticed that I hadn't sent you a reply yet.Please excuse my not getting back to you sooner.I apologize for not getting this report to you before the weekend.
We sincerely apologize to you for the delay in delivery of the products you ordered with us. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this month and all this has led to this delay.
Apology Letter to the Customer for Delay In ServiceDear , Please accept our deepest apologies for the delay in your service. We take full responsibility for our actions and will work tirelessly to make them right.