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Checklist Customer Service For Verizon

Category:
Small Business - Checklists
State:
Multi-State
Control #:
US-04085BG
Format:
Word; 
Rich Text
Instant download
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Description Checklist Sustaining Service

Many customer service improvement initiatives fail to produce sustained results. Failure is usually not due to a lack of creativity or resources. Failure is most often the result of a lack of long-term commitment to the hard work that sustainability requires. The "launch" phase of an improvement initiative can be challenging, but it is also energizing. Top management is involved in the launch, frontline employees join improvement teams, and service communication abounds. This does not last however. Both management and the employees they supervise lose interest. The purpose of this form is to provide principles and processes for achieving long-term success.

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Checklist Customer Service Template
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