This form is to be used when a collection company is demanding full payment from you and you disagree with the balance. Use this form as your first letter of dispute.
The Letter Dispute Form, also known as the Dispute Resolution Form, is an essential document for customers of ICICI Bank to communicate their grievances or disputes related to their banking transactions. It serves as a channel through which customers can seek resolution for any discrepancies, errors, or fraudulent activities in their ICICI Bank accounts. This formal form enables customers to provide a comprehensive account of the disputed transaction, enabling the bank to investigate the matter thoroughly. It helps ICICI Bank in identifying and rectifying any discrepancies effectively and efficiently. The Letter Dispute Form includes various important details such as the customer's name, contact information, account number, transaction details, and a statement explaining the reason for the dispute. Additionally, ICICI Bank provides different types of Letter Dispute Forms based on the nature of the dispute. Some commonly used forms include: 1. Credit Card Dispute Form: This form is specifically designed for customers who wish to dispute transactions made using their ICICI Bank credit cards. It is used for reporting suspicious or unauthorized transactions, billing errors, or any other discharges on the credit card statement. 2. Debit Card Dispute Form: Customers who encounter issues with their ICICI Bank debit card transactions can use this form to report any unauthorized charges, fraudulent activities, or disputed transactions. It enables them to provide detailed information about the specific transaction they are disputing. 3. Online Banking Dispute Form: This form is used by customers who encounter issues with their online banking transactions, such as failed transfers, wrong payment beneficiaries, or unauthorized online transactions. It allows customers to explain the problem they encountered and provide relevant details for a prompt resolution. 4. Loan Dispute Form: ICICI Bank also offers a specific form for customers facing issues or discrepancies related to their loans, such as home loans, personal loans, or business loans. This form helps customers provide information about any errors, miscalculations, or disputes related to their loan accounts. 5. ATM Dispute Form: In case of any issues with ATM transactions, such as failed withdrawals, debits without receiving cash, or unauthorized ATM withdrawals, customers can use this form to report the dispute to ICICI Bank. It includes sections to provide specific details regarding the date, time, location, and amount involved in the disputed ATM transaction. It is important for ICICI Bank customers to carefully fill out the relevant Letter Dispute Form with accurate information to ensure a prompt and accurate resolution to their banking disputes. The bank's dedicated dispute resolution team thoroughly investigates each case and communicates with the customer regarding the outcome of the investigation and any necessary actions taken.
