Alaska Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0190LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP Code] Subject: Request for Replacement of Damaged Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue I encountered with a recent purchase from your store. On [date of purchase], I bought [description of purchased item] with the order number [order number] from your website/in-store. Unfortunately, upon receiving the package, I was disheartened to discover that the merchandise was severely damaged. The [damaged item] suffered from [describe the extent of damage, e.g., broken parts, visible scratches, etc.]. I am truly disappointed as I had high expectations and confidence in the quality of your products. As a loyal customer, I kindly request your prompt attention to this matter and replacement of the damaged item. I believe that this situation can be resolved satisfactorily for both parties involved. I have enclosed a photograph of the damaged merchandise to provide visual evidence of the condition it arrived in. Furthermore, I expect to receive a replacement [describe the desired item] in its pristine condition within [reasonable timeframe, e.g., 10 business days]. Moreover, I request that you cover any shipping expenses associated with the return of the damaged merchandise. I trust that you will take this matter seriously and ensure that I am promptly provided with a replacement. As a valued customer, I hold your business in high regard, and I hope this incident will not tarnish my perception of your exceptional service. Please contact me at the earliest convenience at [phone number] or [email address] to discuss the details of the replacement process or to address any concerns you may have. I believe that open communication can expedite a resolution to this matter. Thank you for your understanding and prompt action in addressing my request. I hope we can quickly rectify this issue and maintain our mutually beneficial relationship. I look forward to receiving your favorable response by [date, typically within 5-7 business days]. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP Code] Subject: Request for Replacement of Damaged Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue I encountered with a recent purchase from your store. On [date of purchase], I bought [description of purchased item] with the order number [order number] from your website/in-store. Unfortunately, upon receiving the package, I was disheartened to discover that the merchandise was severely damaged. The [damaged item] suffered from [describe the extent of damage, e.g., broken parts, visible scratches, etc.]. I am truly disappointed as I had high expectations and confidence in the quality of your products. As a loyal customer, I kindly request your prompt attention to this matter and replacement of the damaged item. I believe that this situation can be resolved satisfactorily for both parties involved. I have enclosed a photograph of the damaged merchandise to provide visual evidence of the condition it arrived in. Furthermore, I expect to receive a replacement [describe the desired item] in its pristine condition within [reasonable timeframe, e.g., 10 business days]. Moreover, I request that you cover any shipping expenses associated with the return of the damaged merchandise. I trust that you will take this matter seriously and ensure that I am promptly provided with a replacement. As a valued customer, I hold your business in high regard, and I hope this incident will not tarnish my perception of your exceptional service. Please contact me at the earliest convenience at [phone number] or [email address] to discuss the details of the replacement process or to address any concerns you may have. I believe that open communication can expedite a resolution to this matter. Thank you for your understanding and prompt action in addressing my request. I hope we can quickly rectify this issue and maintain our mutually beneficial relationship. I look forward to receiving your favorable response by [date, typically within 5-7 business days]. Sincerely, [Your Name]