[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company/Organization Name] [Address] [City, State, ZIP] Subject: Request for Clarification in Applying Payment Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to you with regard to a recent payment I made to [Company/Organization Name], which seems to have been applied incorrectly. I kindly request your assistance in clarifying this matter and resolving the discrepancy. On [Payment Date], I made a payment of [Amount] to your company/organization for [Reason/Purpose of Payment]. The payment was made via [Payment Method], and the reference number for the transaction is [Transaction Reference/Invoice Number]. However, upon reviewing my recent account statement, I have noticed that the payment has not been applied correctly. According to the statement, the payment has been allocated to a different invoice/account or has not been applied at all. This discrepancy has caused confusion and raises concerns regarding the accuracy of my account. To ensure accurate record-keeping and to avoid any potential misunderstandings, I kindly request that you review the details of the payment and provide me with a detailed breakdown of how it has been applied. Additionally, I would appreciate a clarification regarding any outstanding balances or invoices. Please find attached copies of the relevant documents, including the account statement, payment confirmation, and any other supporting documentation needed for your reference. I believe this will assist you in identifying the error and resolving it promptly. I understand that mistakes can happen, and I believe that this issue can be resolved amicably. Furthermore, I value the business relationship we have built and have always regarded your company/organization as reliable and trustworthy. Consequently, I am confident that you will address this matter as a priority and provide me with a satisfactory resolution. Kindly acknowledge receipt of this letter and specify the expected timeframe for resolving the issue. I can be reached at [Phone Number] or via email at [Email Address]. Your prompt attention to this request is greatly appreciated. Thank you for your understanding and cooperation. I look forward to your timely response. Yours sincerely, [Your Name]