Subject: Request for Refund due to Duplicate Payment — Alaska Reservation (Booking ID: XXXXXXXX) Dear [Alaska Airlines Customer Support], I hope this message finds you well. I am writing to bring to your attention an unintentional duplicate payment made while making a flight reservation with Alaska Airlines. It appears that I have been charged twice for the same booking, resulting in an excess payment of [amount]. On [date], I made a reservation for a flight from [origin airport] to [destination airport] through your user-friendly website. To my utmost surprise, I recently noticed that I have been charged twice for the same booking. I assure you that it was entirely unintentional, and I immediately realized the error upon reviewing my bank statement. I kindly request your prompt assistance in rectifying this matter and refunding the duplicate payment. Enclosed are the relevant booking details for your reference: — Booking ID: [XXXXXXXX— - Flight details: [origin airport] to [destination airport], [date and time of departure] — Payment details: Duplicate payment of [amount] made on [date of duplicate payment], with transaction reference [transaction reference number] To assist you in expediting the refund process, I have already contacted my bank and obtained the necessary documentation to prove the duplicate payment. I am more than willing to provide any additional information or evidence required to facilitate this refund. I have had a positive and reliable experience with Alaska Airlines in the past, and I am confident in your commitment to customer satisfaction. Therefore, I kindly request your prompt attention to this matter and a timely resolution. Please refund the duplicate payment of [amount] to the original payment method used during the booking. To ensure a smooth processing of the refund, kindly confirm via email once the refund has been initiated and provide an estimated timeline for completion. I greatly appreciate your assistance in resolving this matter promptly and sincerely hope to continue my positive association with Alaska Airlines. Should you require any further clarification or assistance, please do not hesitate to contact me via email or phone. Thank you for your time and understanding. I look forward to your prompt response. Yours sincerely, [Your Name] [Your Contact Information]