This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP Code] Subject: Formal Complaint regarding [specific issue] Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my deep dissatisfaction and lodge a formal complaint regarding [specific issue] that I have recently encountered in relation to [product/service] provided by [Company/Organization Name]. The purpose of this letter is to bring attention to this matter and seek appropriate resolution. To provide context, on [date], I purchased/received [product/service] from your esteemed company. Unfortunately, the experience has been far from satisfactory, which compels me to communicate my grievances directly. The main issues I would like to address and hereby document are: 1. [Issue 1]: Provide a detailed description of the first issue you encountered in a concise and specific manner, avoiding personal emotions or opinions. State the facts clearly and objectively. 2. [Issue 2]: Elaborate on any additional problems you have faced, continuing with the same approach of objectively explaining what occurred. 3. [Issue 3]: If applicable, mention any further concerns you may have encountered. I trust that the aforementioned issues violate the quality standards and expectations set by your company. Subsequently, I kindly request that you investigate the matter comprehensively and take immediate actions to rectify the situation. I anticipate a prompt resolution, upholding your reputation as a service provider committed to customer satisfaction. In light of this, I propose the following resolutions to address my concerns satisfactorily: 1. [Resolution 1]: Clearly state the outcome you desire to resolve the first issue. This could involve replacement, refund, repair, or any other appropriate course of action. 2. [Resolution 2]: Suggest a plausible way to resolve the second issue to your satisfaction, emphasizing fairness and reasonableness. 3. [Resolution 3]: If applicable, propose any additional remedies necessary to alleviate the concerns expressed in the third issue. I kindly request that you provide a response to this complaint within [reasonable timeframe, e.g., 10 business days] from the date of receipt of this letter to ensure a swift progress to resolve the matter. If I do not receive a satisfactory response or no response at all, I will be left with no choice but to escalate the matter through other available channels. Enclosed with this letter, I have included copies of all relevant documents such as invoices, receipts, order numbers, or any other supporting evidence to help you better comprehend the situation. I strongly advise you to examine these documents thoroughly to fully understand the magnitude of the matter at hand. I sincerely hope that, as a responsible business entity, you will address my complaint promptly and fairly. Furthermore, I believe in the value of open communication and the willingness to resolve conflicts amicably, preserving a favorable customer-company relationship. Thank you for your attention to this matter. I look forward to receiving your written response in due course. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP Code] Subject: Formal Complaint regarding [specific issue] Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my deep dissatisfaction and lodge a formal complaint regarding [specific issue] that I have recently encountered in relation to [product/service] provided by [Company/Organization Name]. The purpose of this letter is to bring attention to this matter and seek appropriate resolution. To provide context, on [date], I purchased/received [product/service] from your esteemed company. Unfortunately, the experience has been far from satisfactory, which compels me to communicate my grievances directly. The main issues I would like to address and hereby document are: 1. [Issue 1]: Provide a detailed description of the first issue you encountered in a concise and specific manner, avoiding personal emotions or opinions. State the facts clearly and objectively. 2. [Issue 2]: Elaborate on any additional problems you have faced, continuing with the same approach of objectively explaining what occurred. 3. [Issue 3]: If applicable, mention any further concerns you may have encountered. I trust that the aforementioned issues violate the quality standards and expectations set by your company. Subsequently, I kindly request that you investigate the matter comprehensively and take immediate actions to rectify the situation. I anticipate a prompt resolution, upholding your reputation as a service provider committed to customer satisfaction. In light of this, I propose the following resolutions to address my concerns satisfactorily: 1. [Resolution 1]: Clearly state the outcome you desire to resolve the first issue. This could involve replacement, refund, repair, or any other appropriate course of action. 2. [Resolution 2]: Suggest a plausible way to resolve the second issue to your satisfaction, emphasizing fairness and reasonableness. 3. [Resolution 3]: If applicable, propose any additional remedies necessary to alleviate the concerns expressed in the third issue. I kindly request that you provide a response to this complaint within [reasonable timeframe, e.g., 10 business days] from the date of receipt of this letter to ensure a swift progress to resolve the matter. If I do not receive a satisfactory response or no response at all, I will be left with no choice but to escalate the matter through other available channels. Enclosed with this letter, I have included copies of all relevant documents such as invoices, receipts, order numbers, or any other supporting evidence to help you better comprehend the situation. I strongly advise you to examine these documents thoroughly to fully understand the magnitude of the matter at hand. I sincerely hope that, as a responsible business entity, you will address my complaint promptly and fairly. Furthermore, I believe in the value of open communication and the willingness to resolve conflicts amicably, preserving a favorable customer-company relationship. Thank you for your attention to this matter. I look forward to receiving your written response in due course. Yours sincerely, [Your Name]