Alaska Software Assurance Agreement is a comprehensive software support and maintenance offering provided by software vendors operating in the state of Alaska. This agreement ensures that customers receive ongoing support, updates, and enhancements for their purchased software. The Alaska Software Assurance Agreement consists of various types tailored to meet the diverse needs of customers. These include: 1. Standard Software Assurance Agreement: This agreement provides basic support and maintenance services such as access to technical support, bug fixes, and updates for the software. Customers can benefit from software enhancements and patches to ensure their software remains functional and secure. 2. Premium Software Assurance Agreement: This advanced agreement offers additional benefits on top of the standard package. It may include priority access to technical support, accelerated response times for critical issues, personalized training sessions, and proactive software monitoring to detect and resolve potential problems before they impact operations. 3. Enterprise Software Assurance Agreement: Designed for large organizations, this agreement provides comprehensive support for enterprise-level software deployments. It typically includes features like dedicated account management, 24/7 support availability, custom software development, and detailed reporting and performance analysis to optimize software usage. 4. Development Software Assurance Agreement: This agreement caters specifically to developers, offering support tools and resources to aid in software development processes. It may include access to development kits, beta versions of upcoming software releases, and collaboration opportunities with other developers within the software vendor's ecosystem. Customers who opt for Alaska Software Assurance Agreement can rest assured that they will receive ongoing support throughout the lifecycle of their software. This agreement helps businesses maximize their software investment by ensuring seamless operation, consistent updates, and continuous improvement.
Alaska Software Assurance Agreement
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How to fill out Alaska Software Assurance Agreement?
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FAQ
Microsoft Software Assurance benefits are not the same as product licenses. Product licenses do not expire. They are valid for as long as you own the product. Software Assurance benefits expire after three years.
What does Software Assurance do? Microsoft Software Assurance provides licenses for version upgrades. Software Assurance customers automatically receive licensing rights that will allow them to deploy new software versions whenever they are released.
Open Licensing Designed primarily for small-to-medium organizations, Open Programs allows customers to acquire perpetual or subscription licenses and, at the customer's election, rights to future versions of software products over a specified time period (two or three years depending on the Open Programs used).
Can I add Software Assurance to an OEM/Retail product license? Yes, you can attach standalone Software Assurance coverage to an OEM/Retail product license, but you must do so within 90 days of purchasing the OEM/Retail (full packaged product) product license.
1) Go to Microsoft Software Assurance Support page and click on Submit Request 2) Select the product and problem for which you need support. 3) On the Create an incident - select a payment option page, select Use my Software Assurance Agreement.
Software Assurance can also be purchased on OEM licensed software within 90 days after purchase. For example, your organization purchases new computers with Office already installed (an Office OEM license. You have 90 days from the date of purchase of the computer to purchase Software Assurance.
What does Software Assurance do? Microsoft Software Assurance provides licenses for version upgrades. Software Assurance customers automatically receive licensing rights that will allow them to deploy new software versions whenever they are released.
Software Assurance provides you with the tools you need to do more with your Microsoft IT investments. Software Assurance is only available through Volume Licensing and is purchased when you buy or renew a Volume Licensing agreement. It is included with some agreements and is an optional purchase with others.
Activate through the VLSC Before you can activate your Software Assurance benefits in the VLSC, your organization needs to provide you with Software Assurance Manager permissions. After you are signed in, you'll find a complete list of your available Software Assurance benefits.
Software Assurance benefits expire after two years, though they can be renewed for a fee up to 90 days before the date they expire. There is no grace period after the end of the benefit period to renew.