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The misrepresentation or false advertising of any aspect of an insurance policy is considered an unfair trade practice. Overstating the benefits, advantages, conditions, or terms of a policy could cause a client to purchase coverage that leaves them underinsured.
Alaska's Unfair Trade Practices and Consumer Protection Act, commonly called the Consumer Protection Act, prohibits unfair or deceptive business practices. advertising a ?sale? or ?special? price which is really a regular price, or holding a ?going out business? sale when the business does not intend to close.
Misrepresentation Representing that goods or services are of a particular quality, style or model if that representation is untrue. ... Making false or misleading statements about the condition of used goods. ... Representing goods as new when they are used, deteriorated, altered or reconditioned.
You can call our office if you have any questions at 907-269-5200, or toll free outside Anchorage at 1-888-576-2529. Some documents on this page require Adobe Reader (available as a free download) to view.
For specific information or to make a complaint about a contractor or individual you believe to be unlicensed, please contact Mechanical Inspection. Additionally, you can find a copy of our complaint form here. The Investigator may be reached at (907) 269-4917.
An act or practice is unfair when it (1) causes or is likely to cause substantial injury to consumers, (2) cannot be reasonably avoided by consumers, and (3) is not outweighed by countervailing benefits to consumers or to competition.
The Alaska State Ombudsman investigates complaints about state agencies. We accept complaints by telephone, email, and through our secure and confidential online complaint portal. You can call our Intake Team at 907.269. 5290 Monday-Friday from a.m. to p.m. You can email your complaint to ombudsman@akleg.gov.
Unfair trading practices is conduct that is: harmful but does not reach the legal threshold for unconscionable conduct. not misleading or deceptive but distorts consumer choice by creating confusion or hiding or omitting relevant information.