Alaska Support Agreement between Daleen Technologies, Inc., the holders of Exchangeable Shares, Daleen Canada Corp., and Daleen CallCo Corp.

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Support Agreement between Daleen Technologies, Inc., Daleen Canada Corporation and Daleen CallCo Corporation regarding making appropriate provisions and establishing a procedure whereby ParentCo will take certain actions and make certain payments and
Alaska Support Agreement is a legal document that outlines the terms and conditions of assistance provided by Baleen Technologies, Inc., Baleen Canada Corp., and Baleen Callao Corp. to the holders of Exchangeable Shares. This agreement is designed to ensure the smooth functioning and support of Alaska, a software technology developed by Baleen Technologies. The Alaska Support Agreement aims to provide comprehensive support services to the holders of Exchangeable Shares and guarantee their uninterrupted access to the Alaska software platform. It includes provisions for technical support, maintenance, troubleshooting, software updates, bug fixes, and any necessary enhancements deemed beneficial for the users. By entering into this agreement, Baleen Technologies, Inc. commits to allocating resources and expertise to ensure that Alaska operates optimally for the holders of Exchangeable Shares. This includes promptly responding to any technical issues, providing regular software updates to address emerging needs or challenges, and delivering exceptional customer service. The Alaska Support Agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp. may have different types or variations based on specific terms and conditions. These may include: 1. Standard Alaska Support Agreement: This is the basic agreement that outlines general support provisions, including technical assistance and software maintenance services for the holders of Exchangeable Shares. 2. Premium Alaska Support Agreement: This type of agreement offers enhanced support services, such as a dedicated support team, priority response times, and advanced troubleshooting assistance, providing an elevated level of support to the holders of Exchangeable Shares. 3. Customized Alaska Support Agreement: In some cases, Baleen Technologies, Inc. may enter into a customized support agreement with specific holders of Exchangeable Shares, tailoring the support services based on their unique requirements or preferences. It is important to note that the specific terms and conditions of each type of Alaska Support Agreement may vary, depending on the agreement negotiated between the involved parties.

Alaska Support Agreement is a legal document that outlines the terms and conditions of assistance provided by Baleen Technologies, Inc., Baleen Canada Corp., and Baleen Callao Corp. to the holders of Exchangeable Shares. This agreement is designed to ensure the smooth functioning and support of Alaska, a software technology developed by Baleen Technologies. The Alaska Support Agreement aims to provide comprehensive support services to the holders of Exchangeable Shares and guarantee their uninterrupted access to the Alaska software platform. It includes provisions for technical support, maintenance, troubleshooting, software updates, bug fixes, and any necessary enhancements deemed beneficial for the users. By entering into this agreement, Baleen Technologies, Inc. commits to allocating resources and expertise to ensure that Alaska operates optimally for the holders of Exchangeable Shares. This includes promptly responding to any technical issues, providing regular software updates to address emerging needs or challenges, and delivering exceptional customer service. The Alaska Support Agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp. may have different types or variations based on specific terms and conditions. These may include: 1. Standard Alaska Support Agreement: This is the basic agreement that outlines general support provisions, including technical assistance and software maintenance services for the holders of Exchangeable Shares. 2. Premium Alaska Support Agreement: This type of agreement offers enhanced support services, such as a dedicated support team, priority response times, and advanced troubleshooting assistance, providing an elevated level of support to the holders of Exchangeable Shares. 3. Customized Alaska Support Agreement: In some cases, Baleen Technologies, Inc. may enter into a customized support agreement with specific holders of Exchangeable Shares, tailoring the support services based on their unique requirements or preferences. It is important to note that the specific terms and conditions of each type of Alaska Support Agreement may vary, depending on the agreement negotiated between the involved parties.

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Alaska Support Agreement between Daleen Technologies, Inc., the holders of Exchangeable Shares, Daleen Canada Corp., and Daleen CallCo Corp.