This form is a Customer Contact Sheet used to record the details of a customer contact.
Alaska Customer Contact Sheet
State:
Multi-State
Control #:
US-TS9065A
Format:
Word;
PDF;
Rich Text
Instant download
Description
How to fill out Customer Contact Sheet?
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FAQ
With six points more than last year, Alaska Airlines is the best airline in the US in terms of customer satisfaction. That's a big improvement for the airline, which ranked sixth in 2022, and third in 2021.
Reservations / pre-flight questions: 1-800-252-7522 (1-800-ALASKAAIR), available 24/7. Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
When traveling with us, you're allowed one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer. At least one of the items should be stowed under the seat in front of you, and you'll also need to be able to lift your own bag into the overhead bin.
Anyone affected by the charges is asked to call the Alaska Airlines customer care phone number at 1800-654-5669 if they have any issues with overdraft fees or funds not being sent back to their accounts.
On the Trips screen of the app, select the existing trip to which you want to add the number. Find the names of the passengers included in the reservation. Click on a name to see the "TSA numbers" link, and click on that link. Type in your Known Traveler Number and save it by clicking the "Add number" button.
From ticketing to check-in to boarding, Customer Service Agents make personal connections with people from all walks of life and all over the world. They go above and beyond expectations to find solutions and provide answers that deliver the exceptional experience that makes us a successful and beloved airline.
The Customer Service Legend Award is the highest honor at Alaska Airlines. This year, 18 employees were named Customer Service Legends. Together, this group has a combined 483years of experience with our airline. To date, 368 employees have been inducted into this hall of fame since it began in 1991.
If your reservation is not eligible for online changes, please contact the Alaska Airlines reservation call center at 1-800-ALASKAAIR (1-800-252-7522).
