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Examples of this complaint include dishes lacking flavor, failing to meet expectations or causing food poisoning. Diners also complain about food temperature, such as a dish coming out cold or meat being served at a different degree of doneness than requested.
The Consumer Services Section phone numbers are: 800-392-8050 (toll free) or 334-242-5211.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
The format of a complaint letter follows the format of a formal letter. To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters.
Question Dear Sir or Madam, I am writing to express my annoyance at the service I received in your restaurant. ... ing to my negative experience, which I have mentioned in this letter, I would be. ... Dear Sir or Madam. ... Feeling humiliated by that action we ordered the bill as quickly as possible and we.
State what you feel should be done about the problem and how long you are willing to wait to get the problem resolved. Make sure that you are reasonable in requesting a specific action. Include copies of any documents regarding your problem, such as receipts, warranties, repair orders, contracts and so forth.
Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.
Dear Sir or Madam, I am a regular diner at your restaurant on Madison Avenue. I am writing to express my discontent with the meal that I and my family had at your restaurant last Thursday. I am hoping that you would take the necessary action to improve your food quality and maintain your reputation.