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I'm writing because our records indicate an outstanding balance of [amount] for invoice [reference number], which was due on [due date]. This payment is now overdue by [amount of time], and we are looking to wrap up this account. The original invoice is attached in case you missed the original notification.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
Look to this example for how to word past due notices on a first attempt: Hello [Customer Name], ing to our records, payment for invoice [Invoice Number] was due on [Due Date] which is now [Number of Days] past due. A copy of the original invoice is attached for easy reference.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
What To Include in an Overdue Invoice Letter A polite but firm reminder that an invoice is past due. A clear call to action, asking for immediate payment of the outstanding balance. Details about how and when customers can make their payments (e.g., bank account details, online links, etc.).
To request payment professionally, it's important to first make sure there was no error or miscommunication about the invoice. Send a polite email to your client explaining that the payment is now past due and ask to make sure they received the initial invoice and there were no problems with it.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [invoice number]. The invoice was due on [due date], and payment is now overdue by [number of days overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
Dear [Name], We require your immediate attention to resolve this issue. Invoice [invoice number] is now overdue by [number of days overdue]. If we do not receive payment within 10 working days, we will refer the matter to a collection agency.