This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Request for Clarification in Applying Payment — Account #[Account Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding the recent payment applied to my account. As an esteemed account holder with Arkansas Bank, I appreciate your excellent service and attention to detail, which is why I trust that you can assist me in resolving this matter promptly. Firstly, please allow me to provide some context. On [Date], a payment of [Amount] was made towards my outstanding balance, priced at [Current Balance]. However, upon reviewing my most recent statement, I noticed some discrepancies in the way the payment was applied. Hence, I kindly request your support in providing a detailed breakdown and clarification of these adjustments. To facilitate a precise investigation, I would highly appreciate it if you could review the payment allocation carefully and respond to the following queries: 1. Application of Payment: Please provide a breakdown of how the payment was applied to my outstanding balance. It would be beneficial to indicate specific amounts allocated towards principal, interest, penalties, or any other charges associated with the account. 2. Interest Calculation: Kindly explain the methodology employed for calculating the interest accrued after the payment was applied. This information will allow me to gain a deeper understanding of my overall account position and reconcile it with my own calculations. 3. Penalties or Fees: If any penalties or fees were attached to the payment, please provide detailed descriptions for each charge incurred. Additionally, elaborating on the reason behind their application would immensely help me to comprehend and resolve any concerns. Given the importance of rectifying this matter, I kindly request you to prioritize this request and provide the necessary clarification within [specify a reasonable timeframe] from the date of this letter. By doing so, we can promptly resolve any potential discrepancies and maintain a healthy account relationship. Please find attached a copy of my most recent account statement and payment receipt for your reference. If there are any additional documents required or any further information needed from my end, kindly let me know, and I will be more than willing to provide them promptly. I genuinely value being an account holder at Arkansas Bank and have always appreciated the exceptional level of service provided by your organization. I am confident that with your expertise, this misunderstanding can be resolved amicably and promptly. Thank you for your attention to this matter, and I look forward to receiving your detailed response soon. Should you have any questions or require any further information, please do not hesitate to contact me at [Your Contact Information]. Yours sincerely, [Your Name] [Your Account Number]
Subject: Request for Clarification in Applying Payment — Account #[Account Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding the recent payment applied to my account. As an esteemed account holder with Arkansas Bank, I appreciate your excellent service and attention to detail, which is why I trust that you can assist me in resolving this matter promptly. Firstly, please allow me to provide some context. On [Date], a payment of [Amount] was made towards my outstanding balance, priced at [Current Balance]. However, upon reviewing my most recent statement, I noticed some discrepancies in the way the payment was applied. Hence, I kindly request your support in providing a detailed breakdown and clarification of these adjustments. To facilitate a precise investigation, I would highly appreciate it if you could review the payment allocation carefully and respond to the following queries: 1. Application of Payment: Please provide a breakdown of how the payment was applied to my outstanding balance. It would be beneficial to indicate specific amounts allocated towards principal, interest, penalties, or any other charges associated with the account. 2. Interest Calculation: Kindly explain the methodology employed for calculating the interest accrued after the payment was applied. This information will allow me to gain a deeper understanding of my overall account position and reconcile it with my own calculations. 3. Penalties or Fees: If any penalties or fees were attached to the payment, please provide detailed descriptions for each charge incurred. Additionally, elaborating on the reason behind their application would immensely help me to comprehend and resolve any concerns. Given the importance of rectifying this matter, I kindly request you to prioritize this request and provide the necessary clarification within [specify a reasonable timeframe] from the date of this letter. By doing so, we can promptly resolve any potential discrepancies and maintain a healthy account relationship. Please find attached a copy of my most recent account statement and payment receipt for your reference. If there are any additional documents required or any further information needed from my end, kindly let me know, and I will be more than willing to provide them promptly. I genuinely value being an account holder at Arkansas Bank and have always appreciated the exceptional level of service provided by your organization. I am confident that with your expertise, this misunderstanding can be resolved amicably and promptly. Thank you for your attention to this matter, and I look forward to receiving your detailed response soon. Should you have any questions or require any further information, please do not hesitate to contact me at [Your Contact Information]. Yours sincerely, [Your Name] [Your Account Number]