This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Today’s Date] [Recipient's Name] [Recipient's Position] [Paint Company's Name] [Company's Address] [City, State, Zip Code] Subject: Settlement Offer — Defective Paint Job by [Paint Company's Name] Dear [Recipient's Name], I hope this letter finds you well. I am writing to discuss the matter of the paint job recently completed by [Paint Company's Name] on my property located at [Your Address], [City], [State]. Unfortunately, I must express my extreme dissatisfaction with the quality of the paint job, as it does not meet the agreed-upon standards outlined in our contract dated [Contract Date]. Upon close inspection, I have noticed several significant issues associated with the paint job. The most prominent concerns include peeling paint, uneven coverage, and visible streaks on various surfaces. I have attached photographic evidence documenting these deficiencies for your reference. As per our previous discussions regarding this matter, I firmly believe that it is in both parties' best interest to resolve this dispute amicably and without resorting to legal proceedings. I understand that unforeseen circumstances can occur on any project, and I am willing to consider a reasonable settlement to rectify the disappointing paint job. I propose the following settlement terms to ensure a satisfactory resolution: 1. Repainting: [Paint Company's Name] is to immediately redo the paint job on all affected surfaces using high-quality materials, professional expertise, and strictly adhering to industry standards. 2. Timely Completion: The repainting process should commence on or before [Date — suggest within a reasonable timeframe] and be completed no later than [Date — suggest a reasonable timeframe]. 3. Full Restoration: [Paint Company's Name] is responsible for returning the affected areas to their original condition, inclusive of any necessary repairs, patching, or sanding required before the commencement of the repainting process. 4. Cost Coverage: [Paint Company's Name] will bear all costs associated with the aforementioned repainting and restoration, including labor, materials, and any additional expenses incurred during the process. I trust that you understand the importance of promptly resolving this matter in a manner that upholds your company's reputation and customer satisfaction. I request your acknowledgment of this letter within [reasonable timeframe, e.g., 10 business days] confirming your intentions to accept the proposed settlement terms. Please consider this proposition a sincere attempt at an equitable settlement. If you have an alternative solution or modification to these terms, kindly present your counteroffer within the mentioned timeframe. Failure to respond or mutually agree on a settlement may leave me no choice but to pursue legal action to protect my rights as a consumer. However, I genuinely hope that we can reach a mutually beneficial resolution that avoids such recourse. Please do not hesitate to contact me at the provided email address or phone number to discuss your response or to arrange an in-person meeting to discuss the matter further. I believe that open communication can help us avoid unnecessary complications and resolve this issue swiftly. Thank you for your attention to this matter, and I look forward to your prompt response. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Today’s Date] [Recipient's Name] [Recipient's Position] [Paint Company's Name] [Company's Address] [City, State, Zip Code] Subject: Settlement Offer — Defective Paint Job by [Paint Company's Name] Dear [Recipient's Name], I hope this letter finds you well. I am writing to discuss the matter of the paint job recently completed by [Paint Company's Name] on my property located at [Your Address], [City], [State]. Unfortunately, I must express my extreme dissatisfaction with the quality of the paint job, as it does not meet the agreed-upon standards outlined in our contract dated [Contract Date]. Upon close inspection, I have noticed several significant issues associated with the paint job. The most prominent concerns include peeling paint, uneven coverage, and visible streaks on various surfaces. I have attached photographic evidence documenting these deficiencies for your reference. As per our previous discussions regarding this matter, I firmly believe that it is in both parties' best interest to resolve this dispute amicably and without resorting to legal proceedings. I understand that unforeseen circumstances can occur on any project, and I am willing to consider a reasonable settlement to rectify the disappointing paint job. I propose the following settlement terms to ensure a satisfactory resolution: 1. Repainting: [Paint Company's Name] is to immediately redo the paint job on all affected surfaces using high-quality materials, professional expertise, and strictly adhering to industry standards. 2. Timely Completion: The repainting process should commence on or before [Date — suggest within a reasonable timeframe] and be completed no later than [Date — suggest a reasonable timeframe]. 3. Full Restoration: [Paint Company's Name] is responsible for returning the affected areas to their original condition, inclusive of any necessary repairs, patching, or sanding required before the commencement of the repainting process. 4. Cost Coverage: [Paint Company's Name] will bear all costs associated with the aforementioned repainting and restoration, including labor, materials, and any additional expenses incurred during the process. I trust that you understand the importance of promptly resolving this matter in a manner that upholds your company's reputation and customer satisfaction. I request your acknowledgment of this letter within [reasonable timeframe, e.g., 10 business days] confirming your intentions to accept the proposed settlement terms. Please consider this proposition a sincere attempt at an equitable settlement. If you have an alternative solution or modification to these terms, kindly present your counteroffer within the mentioned timeframe. Failure to respond or mutually agree on a settlement may leave me no choice but to pursue legal action to protect my rights as a consumer. However, I genuinely hope that we can reach a mutually beneficial resolution that avoids such recourse. Please do not hesitate to contact me at the provided email address or phone number to discuss your response or to arrange an in-person meeting to discuss the matter further. I believe that open communication can help us avoid unnecessary complications and resolve this issue swiftly. Thank you for your attention to this matter, and I look forward to your prompt response. Yours sincerely, [Your Name]